Quality Management
We design and build quality management systems, and we can be deployed to run quality on a project. From ISO 9001 system design through to independent auditing and outsourced document control.
Services
What we design and deliver
Everything Touchstone designs and delivers. Some services group together, others stand on their own. Most engagements start with one and pull in a second once the shape of the problem is clear.
Business Processes
Redesigning how work gets done, documenting it in your language, and making every approved process reachable in a click.
Delivered on their own
Automation and AI
We take the routing, chasing and re-keying off your team, using the software you already run, and make sure you can show how the work was done.
Approval Automation
An approval workflow inside your own Microsoft 365 that leaves a traceable, auditable record against the version it approved. No new platform, no subscription, yours to keep.
PMO Frameworks
The frameworks, processes and PMO structures a delivery office needs to perform before it has had time to form habits.