About Touchstone
A specialist New Zealand consultancy. Our clients get the same experienced team from start to finish.
Senior and experienced
Deep experience across engineering, construction, defence, government and IT, brought by the people who will do your work.
Touchstone is an Auckland consultancy working across New Zealand and Australia. We design and build the systems that let a growing organisation deliver consistent work: quality management systems, process frameworks, document control, technical review, and the governance around them.
Each person here is on the team for a specific capability rather than as an available pair of hands, so a job goes to whoever it genuinely belongs to. Nobody has to be kept billable, and there is no incentive to find more work than the problem needs.
What we believe
Put the client first, including when that means telling you the job is smaller than you thought, or that you do not need us for the next part.
Simple systems survive. Complexity is easy to produce and expensive to live with.
Not everything deserves the same treatment. The processes carrying your delivery risk need real attention. The rest needs enough structure to be consistent and no more.
A system that passes its audit and then quietly dies has not worked, whatever the report said at the time.
The team
Rob Maszkowski
Director
Read bio
Rob specialises in management framework design, business process improvement, quality management, risk and business performance. He has designed and implemented engineering review, quality management, risk and performance management frameworks, and delivered change and improvement projects across the defence, construction, engineering and telco sectors. He holds project management qualifications and is ISO 27001 Lead Implementer trained. A continuous improvement programme he designed was a finalist in the 2021 New Zealand Best Business Practice Competition.
Dan Minkin
Business Director
Read bio
Dan works on scaling professional services firms, with a focus on operational excellence and people experience. He was previously EGM New Zealand and EGM People Experience and Strategy at Planit Software Testing, where the Auckland team grew from 60 people to more than 500. He has led three organisational restructures, designed workforce management systems for over 1,500 people globally, and managed client relationships across the UK, UAE, New Zealand and Australia. He holds a BA Honours from Lancaster and an MSc in Information Technology from Aston, and wrote The Consultant’s Playbook in 2023.
Angie Kings-Lynne
Business Process Consultant
Read bio
Angie works across business and technical domains, which lets her connect what a company is trying to achieve to the steps that will actually get it there. She specialises in process mapping, analysis and improvement, dashboarding and data analysis, and process management framework design. Her work has helped companies prepare for international expansion and ISO certification. She is an IEAust Engineering Heroes Award recipient.
Reuben Starke
Solutions Developer
Read bio
Reuben is studying Computer Systems Engineering, with a foundation in embedded systems, software development, digital design and electrical circuitry. He builds the digital and AI solutions that clients end up using.
Béla Inkster
AI Engineer, Associate
Read bio
Béla builds AI automation and agentic workflows for small and medium businesses. Before that he spent over a decade running an international e-commerce business, taking a product from design through to global distribution, so the operational pressure his clients are under is one he has worked under himself. Rebuilding that business around AI is how he came to do this work full time. He is based in Perth and works with Touchstone as an associate.
Common questions
What happens when a job needs capability you do not have?
We bring in a named partner and say so. We work with specialists in technical AI build, AI training and data culture, and workflow platforms. What we will not do is stretch a claim to keep a job in house.
What does Touchstone mean?
A touchstone was a piece of dark stone used to test the purity of gold. Rub the metal against it and the streak tells you what you are actually holding. It seemed like the right name for work that is mostly about finding out how things really are.