Process, Programme and Governance Optimisation - NZ, AU and Beyond
Touchstone builds the processes, risk controls, and performance frameworks that turn approved strategy into results—fast.
End‑to‑end delivery for mid‑sized organisations in defence, local government, engineering, construction, and data‑centre operations.
What We Do
Strategy Execution & Delivery
Translate strategy into clear operational models - aligning processes, risk controls, and performance metrics.
It’s like building the roads and the map to reach your strategic destination.
Process Excellence
Streamline workflows, cut waste, and elevate customer experience.
Risk & Performance
Embed risk, quality, and KPIs for confident decision‑making.
Programme Delivery Optimisation
Close the Integration Gap to deliver capital programmes faster—with minimal change fatigue.
Trusted by Organisations Across NZ and Beyond
Why Touchstone?
We take a minimal‑viable‑framework approach - delivering only what’s needed to hit your objectives, without the bloated toolkits that drive cost and change fatigue.
Lean by design – we deliver what works and leave out the fluff, keeping overhead low and usability high.
Expert‑led delivery – you work directly with specialists, not layers of account managers, so every hour advances the solution.
Sustainable hand‑off – capability is embedded in your existing tool set, making the gains stick long after we step back.
End‑to‑end implementation – we don’t stop at ideas or produce generic plans; change management and hands‑on training ensure solutions get used.
Sustained ROI – outcomes, not just deliverables.
Industries We Frequently Support
(and we’re always keen to tackle new ones)
Defence · Local Government · Engineering & Construction · Manufacturing · Data Centres
These are our most common playgrounds - if your sector isn’t listed, we’d still love to help. Let’s talk.
What Our Clients Say
“We have loved working with you Robert Maszkowski, you bring such a depth of knowledge, passion and energy to this work. Looking forward to the next phase!”
“Touchstone was able to see the wood for the trees and put together a clear and concise vision of our project lifecycle processes.”
“Professional, responsive and ensured every detail was aligned with our requirements.”
Let’s Work Together
Whether you’re looking to improve project delivery, build a quality framework, or drive operational performance, we’d love to talk.
Click below to book an obligation-free discovery call with us.